Bundles
Unit Turn Supply bundles are curated, high-volume material lists built for restoration and tenant turn projects. Use these FAQs to understand how bundles work, what’s included, and how we customize for your sites.
What is a “bundle”?
A bundle is a pre-built collection of products grouped by a common turn scope (e.g., Basic Turn, Safety & Code, Standard Turn). Bundles reduce ordering time, standardize materials, and help teams move faster from unit to unit.
Are bundle quantities fixed?
Bundles display a typical minimum quantity per item based on historical usage. Quantities can be increased or decreased to match unit condition or scope without breaking the bundle structure.
Catalog
The Unit Turn Supply catalog simplifies ordering for high-volume turns by showing only approved, turn-ready materials. These FAQs explain how catalogs are built and maintained.
What is the Unit Turn Supply catalog?
The catalog is a curated collection of materials commonly required for restoration, renovation, and tenant turns. It removes unnecessary SKUs so teams can order faster and with fewer mistakes.
How are catalog items selected?
Items are selected using unit turn data, contractor feedback, and durability benchmarks. Products included are proven performers that meet common property standards.
Can catalogs be customized?
Yes. Catalogs can be customized by property, region, or portfolio to align with ownership standards, finish packages, and local code requirements.
Shipping & Returns
Shipping and returns are designed to support fast, high-volume unit turns. These FAQs cover delivery methods, receiving best practices, and how returns are handled.
What delivery options do you offer?
Programs may include jobsite delivery, dock delivery, local courier, will-call pickup, or drop-ship directly from wholesalers depending on region and product category.
What is will-call pickup?
Will-call means your order is staged at a supplier location for pickup by your team or courier. This is commonly used for urgent or same-day needs.
What items are eligible for return?
Most unused, unopened, standard-stock items are eligible for return within the approved return window. Items must be in original, resalable condition.
Which items cannot be returned?
Cut-to-length materials, special-order items, clearance products, and materials that have been opened or installed are typically not eligible for return.
What if a shipment arrives damaged or incomplete?
Report issues promptly with photos and a short description. We’ll coordinate replacement, credit, or supplier claims based on shipment method and item type.
Are brands shown in the catalog always guaranteed?
Brands shown in the catalog are representative and may be used interchangeably based on availability. Equivalent products may be substituted to keep turns on schedule while maintaining required performance and quality standards.
Are individual catalog items for reference only?
Yes. Individual catalog items are shown for reference and scope clarity. Actual products may vary by brand, supplier, or region while meeting the same specifications and intended use.
Why do item details sometimes change?
Product details such as brand, packaging, or exact SKU may change based on supplier availability or regional sourcing. These adjustments help ensure continuity of supply and minimize delays during active unit turns.
Should minimum orders be placed as bundles?
Yes. Minimum order quantities are designed around bundles, which reflect proven material needs for common turn scopes. Ordering via bundles helps reduce shortages, overages, and return requests.
When can I expect next-day delivery?
Orders submitted by 3:00 PM local time are typically eligible for next-day delivery to the jobsite, subject to inventory availability and delivery method.
Can I request early-morning or expedited delivery?
If materials are needed by 9:00 AM, expedited delivery may be available for an additional charge. Be sure to note the required delivery time clearly in the order form to avoid delays.
Do repeat orders qualify for discounts?
Yes. Repeat orders and recurring turn programs may qualify for bundled pricing and volume discounts. Consistent ordering helps us optimize sourcing and pass savings back to your portfolio.
What if I need a specific brand for a specific product?
If a specific brand is required, note it clearly in the order form or order notes. Brand-specific requests may limit substitution options and, in some cases, next-day delivery cannot be guaranteed due to sourcing constraints.